Frequently Asked Questions

If I have an SUV, will I receive an SUV rental?
No. ParkOps does not provide SUV rental vehicles.

Due to the increased cost associated with specific makes and models of rental cars, we provide only adequate replacement transportation.

Our goal is to resolve any vehicle damage claims to the best of our ability. This policy allows us to refer you to the best auto body shops in the industry and ensure a quality resolution.

You will be provided with transportation only if your vehicle is your daily driver. You may be asked to explain the requirement during the claims review process.

 Last updated Mon, Dec 9 2013 11:00pm

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